";s:4:"text";s:5536:"Sometimes things go wrong and you might find you need to complain to the supplier. If the engineer says your boiler is fine, there is probably a problem with your meter. You can also try to find a solution to your problem on the website’s help & FAQ pages. This has probably influenced the amount of glowing reviews, so perhaps it’s worth taking some of these reviews with a pinch of salt. A main thing that bugs me is that the app offers to add a reminder to your calendar to take a meter reading, yet which I press this it takes me to the internet and comes up with some sort of error message (something I thought would have been dealt with immediately!). Through the app you can chat to the Customer Support Team and get your questions answered quickly. All suppliers in the scheme have committed to ensure: Octopus Energy have been recognised for their contribution to Britain’s renewable energy industry with various different awards. You can compare our energy offers or leave your phone number and get a free callback. Octopus Energy: login, app & account features Octopus Energy wants all its customers to do everything online through online accounts, so say goodbye to paper bills - all your statements will be digital! Again, the website is nothing special but is easy enough to use and find key information such as the support team's contact details. This is great news for Octopus Energy customers - just one Octopus Energy contact number and email address to remember. This line operates Monday to Friday from 9am to 5pm. You only need two things to log into your Octopus Energy online account: your email address and your password. You can access your account by entering your Octopus Energyo login details on the main login page. Trading. Registered office: 33 Holborn, London, EC1N 2HT. You can find out more about the online account system, plus how to set up an account and log in, in our Octopus Energy login guide. On the main Octopus Energy sign in page, there is a blue link that reads Forgotten your password?. But their app leaves a lot to be desired. For now, the app is only available for Apple devices and is not compatible with Android devices (June 2019). The Octopus Energy app lets you manage your account simply and quickly from your smartphone. For more information on what departments you will reach with these numbers, as well as other Octopus Energy contact methods, such as email addresses, read on to the following sections. Compatible with iPhone, iPad and iPod touch. Octopus Energy is a medium sized energy company, meaning, unlike some of the larger suppliers (such as the Big Six), it has one set of contact details for all types of enquiries for domestic customers! This page is really easy to find: go onto the Octopus Energy website and in the top left hand corner it says Account, click this and ta dah, you’re on the login page, easy! As with most green suppliers, they tout their 100% renewable electricity tariffs as a key part of their business’ philosophy and are aiming to disrupt the ‘big 6’ suppliers and bring green energy to more British households and businesses. Initially they started out by investing in solar farms and opened over 150 sites across the UK in order to help Britain harness the energy of the sun and increase our consumption of renewable energy. Read our ultimate guide to Octopus Energy to see all the provider offers its customers, or head to our Octopus Energy Tariff page to learn more about its tariffs and prices. Octopus Energy Ltd is a company registered in England and Wales. Unlike many green suppliers, Octopus Energy also supply renewable energy to businesses and offer two specialist business energy tariffs. We also really like the app’s meter reader scanner that can capture meter readings quickly and easily without having to manually enter the numbers. I was with Scottish Power before, they had a very comprehensive app. Trading. Speak to our energy experts and discover better energy. In fact, it was the best performing energy supplier in Which?’s 2018 annual survey. For customer service, we rate Octopus Energy: Whilst customer service is important, so is getting a good deal and not paying over the odds on your energy bills. On its website, Octopus lists its phone number as the last contact method, suggesting it is not the fastest or most efficient way to get in touch with the supplier. They even offer a dedicated ‘Octopus Energy Go’ electricity tariff that charges the vehicle overnight, during the cheapest hours, for just 5p per kWh. This app is available only on the App Store for iPhone. Modern slavery statement. Octopus Energy contact details: general enquiries. They have also installed 154 solar farms across the UK alongside a further 66 in France. I’ve only been with Octopus for a short while and have been massively impressed with them so far. On the line where it reads Email Address in grey, enter the email address that is connected to your account. She joined Selectra in April 2019 and writes content all about the UK insurance market. ‘Supplier of the Year 2018’ - uSwitch Energy Awards, ‘Supplier of the Year’ - The Energy Awards 2017 Sign up to Octopus Energy and get your £50 credit. They also offer a range of additional tariffs including the ‘Octopus Go’ tariff for electric vehicles with cheap night rates for EV owners to charge their cars overnight. We use cookies on this site to ensure an optimal user experience. Recommended Energy Supplier for 2019 for a reason! ";s:7:"keyword";s:14:"Scattered disc";s:5:"links";s:2452:"Buddypress Member Search Filter,
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