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Re: Why is my Jetpack 4G LTE is extremely slow? It's slower on 4G than on 3G.

Press and hold the Power button until "Goodbye" appears on the display then release. Not impressed for the $30 I spent on the device and the $40 for the month. NatashaA_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the Correct Answer button under my response. I forgot to mention the steps I took so far:I first removed the battery and SIM card and reseated them with no Then I pressed the "Reset" button to return to factory settings (which I never changed except for the connection type). Ellipsis® Jetpack® MHS900L so slow...only have a computer on it...nothing else. I don't have alot of pictures, or apps. I had just purchased the jetpack shortly after Unlimited was announced. I've connected it to my iPad, iPhone, and laptop at multiple locations and went to speedtest.net to check speed.

In zip code 11201 and 11231. We are in an area that should have full 4G coverage but I rarely get more than 2-3 bars. I also tested outdoors in Zip 11201 to eliminate The odd thing is that the signal was reading 70-90% for much of this testing.Quoting Verizon Wireless Customer Support :https://community.verizonwireless.com/message/1107405#1107405I'm going to try and do the factory reset right now. Here are a few of my test results:Has the jetpack just crapped out after 2+ years of 10 gb/month?My Jetpack is also slow. Re: Why is my Jetpack 4G LTE is extremely slow? Re: Why is my Jetpack 4G LTE is extremely slow? Update Firmware - Verizon Ellipsis® Jetpack® MHS700L heading. Thanks!I've been having the same problem for over a month. For two years it never slowed down. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Bought the $40 3GB plan last Saturday and am hardly ever home to use it but when I do go to use it I get this from Speedtest...Ping is 75, download is .72 (and that is good compared to earlier tests) and upload is .10..that is it! If you purchase more data, do you get better speeds?

To check for software updates for your Ellipsis Jetpack MHS700L, view this info. Why is my Ellipsis® Jetpack® MHS900L so slow...only have a computer on it...nothing else. I didn't seem to have this problem when I was purchasing 10/month. I travel a lot and I've never had such consistent slow speeds with this thing as I have this past month. Re: Why is my Jetpack 4G LTE is extremely slow? To retrieve the steps on how to do this, click this link DoxMox help has arrived, we'll get things moving!

Sorry. I've had my jetpack over 2 years and I can definitely tell the difference. I've been having the same problem for over a month. This ensures others can benefit from our conversation. The last resort to resolve this matter would be to hard reset that device. Re: Why is my Jetpack 4G LTE is extremely slow? my zip code is 37922. If your Ellipsis Jetpack MHS700L powers off, crashes/resets, freezes or runs slow, view this info. I even went to verizon and got a new sim card put in it and the software is up to date. Need help.Geologymule, we don't want this to be an ongoing issue for you. See if that works.so I went back to factory settings. Ellipsis Jetpack MHS900L, why so SLOW? I keep all of my electronics in pristine condition. Press and hold the Power button until "Ellipsis Jetpack" appears on the display then release. Re: Why is my Jetpack 4G LTE is extremely slow?

I travel a lot and I've never had such consistent slow speeds with this thing as I have this past month.

If your device doesn't reset using these steps, refer to Reboot Device - Verizon Ellipsis Jetpack to perform a reset. Please report to the FCC so they can see how big this fraud was.

Your phone may be a little faster, in general, but they should be in the same ballpark. I've had my jetpack over 2 years and I can definitely tell the difference. Has there been any physical/water damage to the device? My jetpack is very slow, even though it says 4G on the jetpack. I have reset it and removed / reset the SIM. Still got no Then I bought a cell phone paddle antenna, and things got worse when I Finally, I kept switching from 4G to 3G and testing the speed and finally settled on 3G, but Monday and Tuesday of last week even that I also tested in 2 different areas: Zip code 11201 (work) and Zip code 11231 (home) with a slight improvement at home but not full speed there either. I use my Jetpack most of the time in my office, right next to a window.

Nothing has worked. I have recently downgraded my account from 10/month to 4/month. I do routinely turn it off, also I have the 4.2.2 software I have tried updating but it says my software is updated

Re: Why is my Jetpack 4G LTE is extremely slow? I'm sitting in the exact same spot getting the slow results, which have been going on now for about five to six weeks.

Speed Test Results (Showing 4G LTE on Jetpack)I used to get just as high if not higher on my Jetpack.

Made a deal where I returned the jetpack after the return period was over, was refunded for the month they [Removed] me out of and waiver of Early Termination fee.

my zip code is 37922. Something is definitely wrong.DoxMox we'll pinpoint the issue! Which Jetpack do you have? The way to tell if it is a specific issue with the Jetpack or if it is a general tower issue is to compare your phone hotspot with the Jetpack speeds. Power the device on.

Why is my Jetpack 4G LTE is extremely slow?

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